Timeshare Freedom Group is a company that specializes in exiting timeshare contracts in the United States. The company has over 15 locations and has been operational since 2010, and according to their website, they have helped over 15,000 timeshare owners. Although they claim to offer a free consultation, their website does not provide clear information about the owner or the team. However, according to the Better Business Bureau, the company is headquartered in Laguna Hills, California.
The company’s website outlines their process for exiting timeshare contracts. It involves a free consultation, the preparation of the file by a timeshare cancellation manager, timeshare exit processing by a timeshare advisor, and the final stage of becoming “timeshare free.” The company claims it can take between 9 to 12 months, or longer, depending on the complexity of the timeshare, and offers a full refund if they cannot successfully cancel the timeshare contract within 24 months. However, this is a long time to wait for a refund, and the absence of an escrow payment option is a concern.
It is unclear if the company operates under the name of Timeshare Freedom LLC, and there is little information about this entity. The BBB rating for Timeshare Freedom Group is “F,” and the company has failed to respond to four customer complaints. Although the company claims to have been in business since 2010, their BBB page only shows they have been in business for three years. Therefore, it is advisable to exercise caution when considering using the services of the Timeshare Freedom Group.
