Wesley Financial Group is a company that specializes in helping individuals cancel their timeshare contracts. While the company has helped many people get out of their unwanted timeshares, there have also been several complaints against the company. In this article, we will explore some of the common complaints against Wesley Financial Group.
- Misleading Claims
One of the most common complaints against Wesley Financial Group is that the company makes misleading claims to potential clients. For example, some people have reported that the company promised to cancel their timeshare contracts within a certain timeframe, only to fail to do so. Others have reported that the company promised to get them a full refund for their timeshare purchase, which is often not possible.
- High Fees
Another common complaint against Wesley Financial Group is that the company charges high fees for its services. Some people have reported paying thousands of dollars to the company, only to find that they could have cancelled their timeshare contracts on their own for much less. Additionally, some people have reported that the company charges upfront fees, which is generally not recommended in the timeshare cancellation industry.
- Poor Customer Service
Several people have also complained about the poor customer service provided by Wesley Financial Group. Some people have reported that the company does not return phone calls or emails in a timely manner, making it difficult to get updates on the status of their case. Others have reported that the company is unresponsive to their concerns or questions, leaving them feeling frustrated and unsupported.
- Failure to Deliver Results
Finally, some people have complained that Wesley Financial Group failed to deliver the results they promised. While the company claims to have a high success rate in cancelling timeshare contracts, some people have reported that they were unable to cancel their contracts even after hiring the company. In some cases, people have reported that Wesley Financial Group simply stopped communicating with them, leaving them in limbo and without a resolution to their timeshare problem.
In conclusion, while Wesley Financial Group has helped many people cancel their unwanted timeshare contracts, there have also been several complaints against the company. If you’re considering hiring the company to help you cancel your timeshare, it’s important to do your research and carefully evaluate the company’s claims and fees before making a decision. Additionally, it’s a good idea to read reviews from other people who have used the company’s services, to get a sense of what to expect. By taking these steps, you can make an informed decision about whether Wesley Financial Group is the right choice for you. Contact us via phone or start a live chat with us.